Never Be Stranded With Computer Problems Again!

Finally, An Easy Way To Keep Your Computers Running Faster, Cleaner, And Problem Free Without The Expense Of A Full-Time IT Staff

Dear Friend,

Does your computer network have frequent problems that frustrate you and your staff, interrupts your business, and causes you to waste precious time?

Are you concerned about security, viruses, spyware, and hackers, but don’t have the time or expertise to keep up with all of the latest security patches and updates?

Would you like to save thousands on IT support and repairs while practically eliminating downtime and other annoying computer problems?

If so, this offer is for YOU.

Thanks to our Ultimate Peace of Mind Network Maintenance Plan, you can now get all the computer network maintenance and support you need for one low, fixed monthly rate without any surprises, hidden costs, or the expense of a full time IT staff. 

This service is ideal for the small business owner that doesn’t want to spend their time dealing with computer problems and maintenance, and simply wants the peace of mind that everything is covered and taken care of.

Why Our Clients Are Flocking To This New Service Plan

With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician.  Obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 20 to 75 workstations.  Up until now, you only had two options for computer support:

Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve.

Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network.

This inevitably results in a network that is ill-maintained and unstable, which then results in excessive downtime, overspending on IT support, and expensive recovery costs.

Option #2: This is really foolish, but we see it every day; businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working.

This reactive model of network maintenance is a surefire path to extensive downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.

Just take a look at these recent disasters that happened to other small businesses right here in Washington DC / Baltimore / Philadelphia triangle who were NOT performing ongoing maintenance on their computer network (all names have been withheld to protect the companies’ privacy).

Property Management Company Suffers Weeks Of Down Time
For What Should Have Been A Simple, Inexpensive Repair;
Hard Costs To Company: $9,000

A 10-user property management company was not monitoring or maintaining their server. Due to the overuse and lack of maintenance, it started to degenerate and eventually shut down under the load.

This caused their entire network to be down for 2 full days and cost them $3,000 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 10 employees during that time.

This client did not want to implement a preventative maintenance program so the same problem happened again 2 months later, costing them another $3,000 and 2 days of downtime.

Six months later it happened yet another time bringing their total to $9,000 in hard costs and tens of thousands in productivity costs for a problem that could have been quickly detected and prevented from happening.

Auto Body Shop Spends $20,000
To Clean Up A Virus

A local auto body shop with multiple locations discovered the importance of preventative maintenance the hard way. Without warning, a virus was downloaded to their server and started replicating and attaching itself to files.

This virus corrupted their data, impaired their customer management system and immediately brought down their Exchange server (no e-mail could come in or go out). Preventing this disaster would have only cost them 1/25th of the cost ($800 per month) AND they would have experienced better performance and fewer problems with their network.

Instead, they were forced to spend a whopping $20,000 to remove the virus and restore their network, and that only got them back up and running. Their systems were still not optimized, secured, and updated as they should be.

Two Failed Hard Drives Costs Health Products Company
 $40,000 and 9 Days of Downtime

The back office of a health products company had two hard drives fail at the same time causing them to lose a large number of critical company files and data. When they contacted us to recover the data from the system backups, we found they weren’t functioning properly and even though they appeared to be backing up all of this company’s data, they were in fact worthless. In the end, recovering the data off of these failed drives took a team of disaster recovery specialists 9 days and $15,000. 

In addition to the recovery costs, they also incurred $25,000 in other services to get their network stable. Had we been monitoring their network and performing regular maintenance, we would have been able to detect that these hard drives were failing and that the backups were not performing properly and prevented the crash, the downtime, and the $40,000 in costs to get them back up and running, not to mention the 9 days their network was down.

How To Make Certain These Disasters
Don’t Happen To Your Business

Thanks to a new service we are offering called the “Small Business Computer Freedom Plan”, we can now provide you ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff.

And here is the best part…we will cut your IT spending 30% to 50%
AND improve your network’s reliability and performance at the same time.

Here’s How It Works:

One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date, your backups are working properly, check critical firewall and security settings, and update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.

We will also remotely monitor your network 24/7, 365 days a year to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures. Finally, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.

The Benefits Are Obvious:

• You’ll practically eliminate expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
  
• You’ll avoid expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for an engineer to show up!
• How does faster performance, fewer glitches, and practically zero downtime sound to you? Under this program, that is exactly what we’ll deliver.  Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.
  

• You will have ALL the benefits of an in-house IT department WITHOUT all of the costs. As a Managed Network Service Plan customer, you’ll have access to knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
  
• You will receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do; under this program, you’ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.

• You will never have to fear a big, expensive network repair bill. Instead, you can budget for network support just like rent or insurance.
• You will sleep easier knowing the “gremlins at the gate” are being watched and kept out of your network.

• You will safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.
  
• You’ll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network.
  
• You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

Our 100% “You Can’t Lose” Guarantee…

We are so confident in our Ultimate Peace of Mind Network Maintenance Plan that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make: We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into downtime. 

If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you. 

As you saw from the above real-life examples, one simple “glitch” can end up costing you $20,000 to $40,000 in consulting fees. Our Ultimate Peace of Mind Network Maintenance Plan is an insurance policy against major network disasters and repair bills.

Plus, you and I know that there are plenty of IT firms out there offering some type of network support, but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or outsource to companies overseas. Even if they dared to offer a guarantee as strong as ours, you wouldn’t really know whether you could count on them to be around to honor their guarantee if something did go wrong.

We’ve been servicing clients in Washington / Baltimore / Philadelphia triangle for years and all of our engineers and technicians are full-time employees. That’s why we are so certain we can make the promises we are making and back them up with this rock-solid guarantee.

FREE 27-Point Problem Prevention Audit
Gets You Started:

To introduce you to our new Ultimate Peace of Mind Network Maintenance Plan, we’d like to offer you a FREE on-site 27-Point Problem Prevention Audit.

This service is normally sold for $495, but if you are one of the first 12 people to respond to this letter, you can have it for FREE - but you have to HURRY!

At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to:

• Pinpoint any exposure or risk to potential lapses in security, data backup, power outages, and system downtime.
  
• Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.

• Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!
  
• Create Initial Network Documentation (that’s basically a blueprint or index of your entire network). This document allows any technician to know exactly how your network is configured at a glance, saving you precious consulting time trying to figure out what’s under the hood. Most firms charge $300 to $400 for this service alone, but we’ll do it for FREE.

We will also provide you with a detailed written report in plain English that outlines where you are at high risk for viruses, downtime, or other problems, and how we can eliminate those risks with our Managed Network Services Plan.

Other Companies Have Paid Over $495 for This Same Audit
But It’s Yours Free Just for Saying “Maybe”

We’ve decided to give you this audit as a good natured “bribe” to take a look at our Ultimate Peace of Mind Network Maintenance Plan.

After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure zero problems, zero downtime, and zero disasters. If you decide that it’s not going to work for you or if you don’t want to sign up for any reason, just say, “This isn’t what I had in mind,” and we can simply continue to provide you network support and services on an as needed basis as we have been doing up until now.   NO pressure, NO expectations, and NO cost.

To schedule your Free 27-Point Problem Prevention Audit and to get more information about our Ultimate Peace of Mind Network Maintenance Plan:

1. Call me direct at 800.80EAPEN
   
   Or…
2. E-mail me at eapen@eapen.net
3. Contact Us Form

Either way we will contact you immediately to schedule your audit and answer any questions you have about this exciting new service.
 
Good Networking,

Justus D. Eapen

Fair Warning:   Please note that this offer for a FREE 27-Point Problem Prevention Audit won’t be around forever. While we would love to be able to give these away to everyone, staff and time limitations simply won’t allow it.

That’s why we can only give away 12 of these audits on a first come, first served basis (sorry, no exceptions). There are zero obligations for you to do or buy anything when you sign up, so do it now while you’re thinking about it !